Ice Casino's Privacy Policy — Your data is safe with us

Welcome to Ice Casino. This Privacy Policy ("Policy") explains how ice casino How your personal information is collected, what it is used for, and how it is kept secure. Using any ice casino service means you agree to this policy.

We believe transparency is the best policy. This document is written in plain language so you can understand every point clearly. If you have any questions, feel free to reach out to us at any time.

Ice casino collects certain information to provide its services. This data comes from two sources — what you provide directly and what is automatically collected while you use the platform.

Information You Provide Directly

Automatically collected data

• IP address and device information (phone/computer model, operating system)
• Browser type and language settings
• Time spent on the platform and pages visited
• Gaming Activity — bets, wins, losses, and game history
• Transaction date, amount, and method
• Cookies & Local Storage Data

Ice casino uses collected data only for specific, defined purposes — nothing more. Each purpose is clearly outlined below:

Core Purposes

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To process gameplay, betting, deposits, and withdrawals.
• Legal obligation: To comply with KYC and AML (anti-money laundering) regulations.
• Customer Support: To resolve your questions or complaints.
• Fraud Prevention: To detect and prevent suspicious activity.
• Service Improvement: To analyze user experience and improve the platform.
• Contact: To notify you of important updates, security alerts, or special offers.
• Responsible Gaming: To identify signs of addiction and provide timely support.

Ice casino does not share your data with third parties at will. Data may only be shared in the specific circumstances listed below and under strict contractual agreements:

Shared only in limited circumstances

What we never do

• Selling your data to marketing companies.
• Sharing your data with unnecessary third parties without your consent.
• Sharing personal information on any social media platform.
• Sharing information with competitor companies.

Ice casino uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored in your browser or on your device.

Cookie Types

• Essential cookies: Essential for login sessions and account security. The platform cannot function without these.
• Performance Cookies: Used to analyze page load speed and user behavior.
• Functionality Cookies: Remembers your language preference and login details.
• Analytics cookies: Used to understand which pages are visited most.

Cookie controls

You can disable or delete cookies through your browser settings. Keep in mind that disabling essential cookies may prevent you from logging into your account and cause certain features to stop working.

Ice casino uses industry-leading security technology to protect your data, with multiple layers of protection in place to prevent any unauthorized access.

Technical Security

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Firewall: Advanced firewalls block unauthorized access.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Data Backup: Regular encrypted backups stored on secure servers.
• Security audit: Regular security audits conducted by third parties.

Institutional Protection

• Only authorized personnel can access your information.
• All staff receive data protection training.
• In the event of a data breach, users will be notified within the required timeframe.

At ice casino, you have full control over your personal information. Under international privacy law, you have the following rights:

Ice casino does not retain your data indefinitely. Each category of data has a defined retention period determined by legal requirements and business needs.

Once the retention period expires, data is securely deleted or anonymized. Certain data may need to be kept longer due to legal obligations — you will be informed if this is the case.

Ice casino strictly provides services to adults (18+) only. Collecting data from or providing services to minors is strictly prohibited.

• Age is verified at the point of registration.
• Government-issued ID is verified during the KYC process to confirm age.
• If a minor's account is detected, it will be immediately closed and all associated data deleted.
• Parents can contact support directly to report any suspicious activity.

Ice casino may update this Privacy Policy from time to time. You will be notified based on the nature and significance of the changes.

• Minor changes: You will be notified by a change to the "Last Updated" date at the top of the page.
• Important Changes: Advance notice will be sent to your registered email.
• Effective Date: Changes take effect from the date they are published.

Continued use of Ice Casino after a policy update will be considered acceptance of the new policy. If you do not agree to the updated terms, you will have the option to close your account and withdraw your balance.

For any questions, complaints, or requests regarding the Privacy Policy, please contact the ice casino data protection team:

• 📧 Email: support@icecasino.im
• 💬 Live chat: Click the chat button at the bottom right corner of the website
• ⏰ Response time: typically within 24–48 hours

For more details, visit our FAQ Page View or Responsible Gaming Visit page.